PRIVACY POLICY

OVERVIEW

Last updated May 05, 2025

This Privacy Notice for JURNEEY ('we', 'us', or 'our'), describes how and why we might
access, collect, store, use, and/or share ('process') your personal information when you use
our services ('Services'), including when you:
Visit our website at http://www.jurneey.com, or any website of ours that links to this Privacy
Notice

Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy
rights and choices. We are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies and practices, please do not
use our Services. If you still have any questions or concerns, please contact us at
contact@jurneey.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services,
we may process personal information depending on how you interact with us and the
Services, the choices you make, and the products and features you use. Learn more about
personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be
considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic
origins, sexual orientation, and religious beliefs. We do not process sensitive personal
information.

Do we collect any information from third parties? We do not collect any information from third
parties.

How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so.
Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Learn more about when and
with whom we share your personal information.

How do we keep your information safe? We have adequate organisational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more about how we keep
your information safe.

What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Learn
more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting by
contacting us. We will consider and act upon any request in accordance with applicable data
protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy
Notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may include the
following:

names
phone numbers
email addresses
mailing addresses
usernames
billing addresses
debit/credit card numbers
contact preferences
job titles
passwords
contact or authentication data

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to
make purchases, such as your payment instrument number, and the security code
associated with your payment instrument. All payment data is handled and stored by Ideal,
Mastercard and Visa.

All personal information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact information)
but may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name,
country, location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of
our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called 'crash dumps' ), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet,
or other device you use to access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy server), device and

application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the
type and settings of the device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of the
Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep
your account in working order.

To deliver and facilitate delivery of services to the user. We may process your information to
provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.

To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.

To fulfil and manage your orders. We may process your information to fulfil and manage your
orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications. We may process your information if you choose to
use any of our offerings that allow for communication with another user.

To save or protect an individual's vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we
have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into or fulfil our
contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the
valid legal bases we rely on in order to process your personal information. As such, we may
rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e. consent) to
use your personal information for a specific purpose. You can withdraw your consent at any
time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is
necessary to fulfil our contractual obligations to you, including providing our Services or at
your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect
your vital interests or the vital interests of a third party, such as situations involving potential
threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with
the following third parties.

We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a
portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your
information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to
gather information when you interact with our Services. Some online tracking technologies
help us maintain the security of our Services and your account, prevent crashes, fix bugs,
save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our
Services for analytics and advertising, including to help manage and display advertisements,
to tailor advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain
cookies is set out in our Cookie Notice.

Google Analytics
We may share your information with Google Analytics to track and analyse the use of the
Services. To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of
Google, please visit the Google Privacy & Terms page.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in
this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes
set out in this Privacy Notice, unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in which users have
an account with us.

When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymise such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will

securely store your personal information and isolate it from any further processing until
deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and
technical security measures.

We have implemented appropriate and reasonable technical and organisational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third
parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your own risk. You should
only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age,
nor do we knowingly sell such personal information. By using the Services, you represent
that you are at least 18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Services. If we learn that personal information from users
less than 18 years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you become aware of
any data we may have collected from children under age 18, please contact us at
contact@jurneey.com

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom
(UK), and Switzerland, you have rights that allow you greater access to and control over
your personal information. You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain
a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. In certain circumstances, you may also have the right
to object to the processing of your personal information. You can make such a request by
contacting us by using the contact details provided in the section 'HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection
laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your Member State data
protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and
Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your
preferences.

However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, will it affect the processing of your personal information conducted in reliance
on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in
the emails that we send, or by contacting us using the details provided in the section 'HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the
marketing lists. However, we may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and use of your account,
to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate
your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files
to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could affect certain features
or services of our Services.

If you have questions or comments about your privacy rights, you may email us at
contact@jurneey.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and collected. At this stage, no
uniform technology standard for recognising and implementing DNT signals has been
finalised. As such, we do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future, we will inform you
about that practice in a revised version of this Privacy Notice.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated
by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes
to this Privacy Notice, we may notify you either by prominently posting a notice of such

changes or by directly sending you a notification. We encourage you to review this Privacy
Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post at:

JURNEEY
Kernreactorstraat 24A
Veenendaal, Utrecht 3903 LG
Netherlands

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?

Based on the applicable laws of your country, you may have the right to request access to
the personal information we collect from you, details about how we have processed it,
correct inaccuracies, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information. These rights may be
limited in some circumstances by applicable law. To request to review, update, or delete your
personal information, contact us at contact@jurneey.com.